Welcome to Comme des Garçons – Official Online Store
Your trusted destination for authentic Comme des Garçons collections, including PLAY, Wallets, and exclusive designer pieces. Whether you have a question about your order, need product details, or simply want to reach our team, we’re here to help.
- Orders and shipping updates
- Returns and exchanges
- Product availability and sizing
- General feedback or questions
How to Reach Us
For any inquiries regarding your shopping experience, our dedicated support team is ready to assist you.
Email: support@commedesgarconshop.us
Typical Response Time: Within 24–48 business hours
When contacting us, please include your order number and the email address used during checkout to ensure a faster response.
Business Hours
Our customer support team is available:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
We serve customers worldwide and aim to respond to all inquiries within 24–48 business hours, regardless of your time zone.
Please note: We are closed on weekends and public holidays (GMT time zone).
Order & Shipping Inquiries
For questions about your order status, tracking, or returns, please include the following information when reaching out:
- Full Name
- Order Number
- Email Used at Checkout
- Brief Description of Your Inquiry
You can also visit our Returns & Cancellation page for more details on exchanges, refunds, and return procedures.