Fast Domestic Shipping:

Shipments within the US are fulfilled from our warehouses across the USA. As soon as your order is verified, it may take up to 72 hours to process and ship your order during business days (Monday – Friday). We aim to have your order dispatched from our facility within 1-5 business days. However, it may take longer, particularly during the peak season around year-end or sales. After your order has been shipped, delivery time within the United States is 5-15 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. For all domestic USA orders, we offer our standard shipping (5-15 Business Days). To ensure the best delivery service, we ship using the top carriers (DHL, USPS, UPS). You will be informed about the expected delivery date during checkout. Please note that shipments are only processed on US business days. Additionally, we will send you an email the moment your shipment is handed over to the shipping provider (typically within 1-3 business days). They will provide you with a tracking number so you can follow your shipment throughout its journey.

International Shipping:

For customers who do not live in the United States, we offer UPS International Shipping, calculated in real-time when you enter checkout. We ship via UPS. Depending on your country, import/customs fees may be applied to your order. Cdg Store is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor for any extra fees, customs, or backend charges once the package has exited the United States. • Standard International Shipping (12-19 Business Days) When your tracking number becomes available, you will receive a notification via email to track your order. Information about customs: All applicable customs fees, taxes, and duties are the sole responsibility of the customer. Please note that we are not held liable for any customs fees in your country, hold times, or incorrect shipping information provided. Allow 1 to 3 business days for processing your order to receive your tracking number. Note: If you order multiple items, they may be shipped separately to ensure they get to you as fast as possible. In this case, you will be given individual tracking codes so you know exactly where your order is!

Delivery Method:
Proof of Delivery:

We will provide proof of delivery upon request. However, if a parcel is lost or stolen after delivery, we will not be responsible and cannot offer refunds or replacements.

Dispute Policy:

Incorrect or Damaged Items:

If you receive an incorrect or damaged item, please contact us at support@commedesgarconshop,us within 2 days of delivery. For incorrect sizes, we will require 3 images (e.g., chest size, length, and sleeve size) as evidence. Once verified, we will send you the correct product at no additional cost.

Customer Responsibility:

Customers are responsible for providing accurate shipping information during checkout. We are not liable for delays or failed deliveries caused by incorrect addresses.

 Important Notes:
    • We ship products worldwide from our various warehouses.
    • Delivery times may vary during peak seasons (e.g., Christmas and holidays).
    • For orders marked as “delivered” but not received, please check with your local post office or neighbours before contacting us.